Privacy Policy

Effective Date: January 23, 2026

Last Updated: January 23, 2026

Fire & Fragrance Global (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you interact with our website, sign up for events, or engage with our communications.

We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA), treating your data with the highest level of care regardless of your location.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, email address, and phone number.

  • Interaction & Engagement Data: Form submissions (Request Info, Applications), event sign-ups, and specific interests.

  • Technical & Marketing Data: IP address, browser type, and pages visited via cookies and pixels to help us understand our audience and deliver relevant ads.

2. How We Use Your Data

We use your data for the following purposes:

  • Communication: To send updates regarding event registrations, resources, and missional opportunities.

  • Activation & Partnerships: If you indicate interest in a specific mission, we may share your contact info with a trusted local partner organization (e.g., a local church or campus ministry) solely to help you get involved.

  • Marketing & Retargeting: To promote future events and opportunities through digital platforms like Meta or Google.

  • System Integrity: To monitor the security and performance of our website and network.

3. Data Storage & Third-Party Sharing

We do not sell your personal data. To fulfill our mission, we share data with trusted service providers:

  • CRM & Communication Platforms: We use third-party tools (such as HubSpot) to store contact records, manage applications, and send emails/SMS.

  • Advertising Platforms: We share anonymized data with platforms like Meta or Google to reach people interested in our mission.

  • Independent Websites: Our site may link to partners (like UofN Kona). We are not responsible for the privacy practices of those external domains.

4. Your Rights & Choices

You have the following rights regarding your data:

  • Access & Correction: You may request a copy of the data we hold or ask us to fix inaccuracies.

  • Deletion (The "Right to be Forgotten"): You may request that we permanently delete your personal information from our CRM and marketing lists.

  • Opt-Out: Every marketing email includes an "Unsubscribe" link. You can opt-out of SMS by replying STOP.

  • Cookies: You can manage or disable cookies through your browser settings or our website's cookie banner.

To exercise these rights, please email us at: [Insert Your Contact Email Here].

5. SMS & Mobile Policy

Subscribing to SMS is optional. If you consent, you may receive periodic texts regarding ministry updates. All mobile information remains confidential and is not shared with external sources for their own marketing. Standard message and data rates may apply.

6. International Transfers & Children’s Privacy

Our servers are located in the United States. If you are visiting from the EU, your data will be transferred and stored in the U.S. with appropriate safeguards. Furthermore, we do not knowingly collect data from children under the age of 13.

7. Changes to this Policy

We reserve the right to update this policy at any time. Your continued use of the website constitutes acceptance of the terms currently in effect.